faq – 4-star hotel altamura – Hotel San Nicola

FAQ – Frequently Asked Questions

Treat yourself to a special stay at Hotel San Nicola, an elegant historic palazzo in the heart of Altamura, perfect for enjoying a romantic weekend among culture, emotions and the authentic flavours of Puglia.

1. How can I book a room at Hotel San Nicola?

You can book a room at Hotel San Nicola directly on the official website, request a personalised quote or contact the reception by telephone or email. By booking directly with the property you can receive more precise information about the available rooms, the current offers and the solution best suited to your stay in Altamura.

2. Is it possible to book directly on the official website?

Yes, it is possible to book or check availability directly on the official website of Hotel San Nicola. Direct booking is recommended because it allows you to interact with the hotel staff, receive up-to-date information and access the best conditions available for the stay.

3. What advantages does direct booking offer?

By booking directly with Hotel San Nicola you can access dedicated rates, exclusive offers, greater assistance in choosing the room and direct contact with the staff. Direct booking also allows you to communicate any particular needs before arrival, such as requests for specific rooms, romantic stays, cots, business services or formulas with catering.

4. Is a credit card required as a guarantee?

For some rates or periods, a credit card may be required as a guarantee for the booking. The conditions are always indicated during the booking phase or confirmed by the hotel staff. To find out the exact terms relating to your booking, it is advisable to check the rate conditions applied.

5. Can I change a booking that has already been confirmed?

Yes, it is possible to request a change to a booking that has already been confirmed, but the possibility of modification depends on the rate chosen, on availability and on the conditions applied at the time of booking. To change dates, room type, number of guests or additional services, it is necessary to contact the hotel directly.

6. What is the cancellation policy?

The cancellation policy may vary according to the rate selected, the period of the stay, the booking channel and any current offers. The conditions are indicated during booking. To avoid any doubt, it is always advisable to check the policy before confirming the stay or to contact the property directly.

7. Are special offers available during the year?

Yes, Hotel San Nicola periodically offers special offers, romantic packages, seasonal promotions, formulas for stays in Altamura and solutions dedicated to those who wish to visit Matera and Puglia. The offers may vary according to the period and availability, so it is advisable to consult the official website or request a personalised quote.

8. Is it possible to request a personalised quote?

Certainly. The staff of Hotel San Nicola can prepare a personalised quote based on the dates of the stay, the number of guests, the type of room desired and any services requested. It is an ideal solution for families, couples, groups, business trips, meetings, romantic stays or special experiences in Altamura and Matera.

9. Do you accept group bookings?

Yes, Hotel San Nicola welcomes group bookings for tourist trips, corporate stays, events, celebrations, family groups and small organised groups. For groups it is advisable to contact the hotel directly, so as to receive a tailored proposal based on the number of rooms, the dates and the services requested.

10. Are there agreed rates for companies?

Yes, Hotel San Nicola can offer dedicated rates and corporate agreements for companies, professionals and business travellers. The property is suitable for business trips, meetings, business lunches and corporate events. To receive a dedicated proposal, you can contact the staff and indicate the company’s requirements.

11. What are the check-in times?

Check-in is available from 3:00 pm. To ensure the best welcome, it is advisable to communicate the approximate time of arrival in advance. In the event of early arrival, the staff will do their best to meet guests’ needs, subject to room availability.

12. What are the check-out times?

Check-out is by 10:30 am. In the event of particular needs or a request for late check-out, it is advisable to contact the reception, which will be able to check availability according to the day’s occupancy.

13. Is it possible to check in early?

Yes, early check-in can be requested, but it is always subject to availability and confirmation by the property. If the room is not yet ready on arrival, guests can leave their luggage in storage and start visiting Altamura.

14. Is late check-out available?

Yes, late check-out can be requested and is granted according to room availability on the day of departure. To arrange it in the best way, it is advisable to contact the reception during the stay or before arrival.

15. Can I leave my luggage before check-in?

Yes, Hotel San Nicola provides a luggage storage service for guests who arrive before check-in time. In this way you can start visiting the old town of Altamura without having to wait for the room to be handed over.

16. Is luggage storage available after check-out?

Yes, guests can use the luggage storage even after check-out, subject to the property’s organisation. It is a convenient solution for those who wish to continue visiting Altamura, Matera or the surrounding area before departure.

17. How does check-in work for evening arrivals?

In the event of an evening or late arrival it is necessary to contact the reception in advance. The staff will provide all the useful information to organise the welcome and ensure a smooth arrival at the property.

18. Is it necessary to communicate the time of arrival?

Yes, it is advisable to communicate the approximate time of arrival, especially in the event of an evening arrival, particular requests or needs relating to parking and access to the old town. This allows the staff to organise the welcome in the best possible way.

19. Can I check in online?

Yes, when provided for by the property’s procedures and current regulations, online check-in or the early collection of the data required for registration may be available. For more information you can contact the reception before arrival.

20. Is there a 24-hour reception?

For up-to-date information on the reception opening hours, it is advisable to contact Hotel San Nicola directly. In the event of particular needs, evening arrivals or specific requests, the staff can provide precise information before the stay.

21. What types of rooms are available?

Hotel San Nicola has several types of rooms and suites designed for couples, families, small groups and business travellers. The types include Small Double, Standard Double, Superior Double, Standard Triple, Standard Quadruple, Junior Suite and Deluxe Suite.

22. What is the difference between rooms and suites?

The rooms offer comfort, elegance and functionality for stays in Altamura, while the suites are designed for those who want larger spaces, greater comfort and a more exclusive experience. The suites are particularly suitable for romantic stays, special occasions or moments of relaxation in a historic setting.

23. Are the rooms soundproofed?

The rooms of Hotel San Nicola are designed to offer comfort and tranquillity during the stay. For specific needs relating to quiet or the position of the room, it is advisable to mention this at the time of booking, so as to allow the staff to check the most suitable solution.

24. Do the rooms have free Wi-Fi?

Yes, Wi-Fi is available free of charge throughout the property. Guests can use it both in the rooms and in the common areas, for work, leisure or organising visits to Altamura, Matera and the surrounding area.

25. Is there a suite with a Jacuzzi?

Yes, the Junior Suite has a Jacuzzi bath and is particularly suitable for romantic stays, special occasions and moments of relaxation. To check availability, rates and conditions, it is advisable to request a quote or contact the hotel directly.

26. Are the rooms equipped with air conditioning?

Yes, all rooms have air conditioning, to ensure a comfortable stay throughout the year and particularly in the warmer months.

27. Are family rooms available?

Yes, some types of rooms are suitable for families and small groups, such as the triple and quadruple rooms. To choose the accommodation best suited to the number of guests and the needs of the stay, it is advisable to request a personalised proposal.

28. Is it possible to add a cot?

Yes, a cot can be requested, subject to availability. It is advisable to indicate this need at the time of booking, so as to allow the staff to check availability and prepare the room in the best way.

29. Do the rooms have a minibar?

Yes, the rooms are equipped with a minibar. For particular requests or additional in-room services, you can contact the reception.

30. Is smoking allowed in the rooms?

No, all the rooms of Hotel San Nicola are non-smoking. This choice makes it possible to guarantee more comfortable and well-kept spaces for all guests.

31. Is breakfast included in the stay?

Breakfast is included in the rates that provide for it. During booking you can check whether the chosen arrangement includes breakfast or whether it is available as an additional service.

32. What kind of breakfast is served?

Hotel San Nicola offers a breakfast with selected sweet and savoury products, inspired by the local tradition and designed to start the day with flavour. For specific dietary needs, it is advisable to inform the staff in advance.

33. What time is breakfast served?

The breakfast times are communicated on arrival or by the reception. For particular needs, early departures or specific requests, it is advisable to contact the staff.

34. Are gluten-free products available?

On request, specific dietary needs can be considered, including gluten-free products. It is advisable to mention this before arrival, so as to allow the property to organise itself in the best way.

35. Are vegetarian options available?

Yes, vegetarian options are available. For particular dietary requests or specific preferences, it is advisable to mention this at the time of booking or before arrival.

36. Is it possible to book half board?

Yes, formulas with dinner included are available, depending on the period and the availability of the restaurant. To find out the up-to-date conditions and receive a dedicated proposal, it is advisable to contact the hotel directly.

38. Is it possible to organise a romantic dinner?

Yes, Hotel San Nicola can organise romantic dinners and special occasions in an elegant and welcoming setting. It is advisable to contact the staff in advance to arrange details, availability and any personalised requests.

39. Are business lunches available?

Yes, the restaurant offers solutions dedicated to professionals, companies and business meetings. Business lunches can be organised according to the client’s needs and the availability of the property.

40. Is it possible to organise private events at the restaurant?

Yes, Hotel San Nicola can host private events, corporate dinners, celebrations and special occasions. The staff can prepare a personalised proposal based on the number of guests, the type of event and the services requested.

41. Does the hotel have a meeting room?

Yes, Hotel San Nicola has an equipped meeting room, suitable for meetings, presentations, professional meetings, training courses and small corporate events.

42. What equipment is available in the meeting room?

The meeting room is equipped with a projector, a presentation screen and a Wi-Fi connection. For specific technical needs, particular set-ups or additional services, it is advisable to contact the hotel before the event.

43. Is it possible to organise training courses?

Yes, the spaces of Hotel San Nicola are suitable for training courses, workshops, operational meetings and corporate activities. The staff can support the organisation with dedicated solutions, according to the number of participants and the technical requirements.

44. Do you organise corporate events?

Yes, Hotel San Nicola organises meetings, presentations, corporate events, business lunches and company meetings. The property offers an elegant and private setting in the old town of Altamura, ideal for professional events.

45. Are corporate agreements available?

Yes, dedicated conditions are available for companies, professionals and business travellers. The agreements can include recurring stays, meetings, business lunches and services dedicated to business clients.

46. Is the hotel suitable for those travelling for work?

Yes, Hotel San Nicola is suitable for those travelling for work thanks to its strategic location in Altamura, the Wi-Fi connection, the elegant spaces, the meeting room and the solutions dedicated to business travel.

47. Is high-speed Wi-Fi available?

Yes, Wi-Fi is available throughout the property and is suitable both for leisure guests and for business clients who need a connection during their stay or work meetings.

48. Can coffee breaks and light lunches be arranged?

Yes, coffee breaks and light lunches can be arranged on request, in combination with meetings, courses, corporate gatherings or professional events. It is advisable to request a tailored proposal in advance.

49. Do you offer business travel services near Matera?

Yes, Hotel San Nicola is an appealing option for professionals and companies operating between Altamura and Matera. Its location, business services and the possibility of organising meetings and business lunches make the property well suited to work travel too.

50. Can the meeting room be booked for a half day?

Yes, the meeting room can also be booked for a half day, subject to availability. Flexible solutions are possible for short meetings, presentations, interviews, courses or corporate gatherings.

51. Where is Hotel San Nicola located?

Hotel San Nicola is located in the historic centre of Altamura, within the historic Palazzo Cagnazzi. The location is ideal for exploring the city on foot and discovering the Cathedral, the cloisters, the historic bakeries and the main attractions of the centre.

52. How far is the hotel from the Cathedral of Altamura?

The Cathedral of Altamura is just a few minutes’ walk from Hotel San Nicola. The property’s central location makes it easy to reach the main points of interest in the historic centre.

53. How far is Matera from Hotel San Nicola?

Matera can be reached in about 20 minutes by car from Hotel San Nicola. For this reason, Altamura is a convenient base for those wishing to visit the Sassi of Matera while staying in an elegant and authentic setting.

54. How far is Gravina in Puglia?

Gravina in Puglia is about 15 minutes by car from Hotel San Nicola. It is a recommended destination for those wishing to discover the Murgia area, amid history, landscapes and places of great charm.

55. How do I reach the hotel from Bari Airport?

Bari Airport is about 45 minutes by car from Hotel San Nicola. To best organise your arrival, it is advisable to contact the property and ask for information on connections, routes or any available services.

56. Is it possible to visit Matera on a day trip?

Yes, Matera is easily reachable from Altamura and can be visited as a day trip. Many guests choose Hotel San Nicola precisely in order to stay in Altamura and also discover Matera, Gravina in Puglia and the Alta Murgia.

57. What are the main attractions near the hotel?

Near Hotel San Nicola you can visit the Cathedral of Altamura, the cloisters of the historic centre, the bakeries linked to Pane di Altamura DOP, the Pulo di Altamura, Matera, Gravina in Puglia and the Alta Murgia Park.

58. Where can I park near Hotel San Nicola?

Near Hotel San Nicola there are public car parks and, where available, arrangements with partner facilities. Since the property is located in the historic centre, we recommend contacting the hotel before arrival for up-to-date information on access, parking areas and the recommended route.

59. Is the hotel located in the historic centre?

Yes, Hotel San Nicola is located in the heart of Altamura’s historic centre, within the historic Palazzo Cagnazzi. The location allows you to experience the city on foot, amid historic architecture, local traditions and iconic places of the Murgia.

60. Which places in Puglia can be visited while staying in Altamura?

Staying at Hotel San Nicola you can visit Altamura, Matera, Gravina in Puglia, Castel del Monte, Bari, Alberobello, Polignano a Mare, Monopoli, Trani, the Itria Valley and the Alta Murgia Park. Altamura is a strategic base for a cultural itinerary through Puglia and Basilicata.

61. Where to stay in Altamura's historic centre?

To stay in the historic centre of Altamura, Hotel San Nicola offers rooms and suites within the historic Palazzo Cagnazzi. The property is ideal for those seeking an elegant, central stay that is convenient for exploring the city on foot.

62. Which is the best hotel near Matera?

Hotel San Nicola is an ideal option for visiting Matera while staying in an elegant and authentic setting in the historic centre of Altamura. Matera can be reached in about 20 minutes by car, making the hotel a convenient base for discovering both destinations.

63. Where to stay to visit Matera and Altamura?

Altamura is a strategic base for visiting both the city and Matera. Hotel San Nicola is located in the heart of Altamura’s historic centre and allows you to enjoy an elegant stay, with the option of reaching Matera, Gravina in Puglia and the Alta Murgia in a short time.

64. Which hotel to choose for a romantic weekend in Puglia?

For a romantic weekend in Puglia, Hotel San Nicola offers elegant rooms, suites and evocative atmospheres within Palazzo Cagnazzi, in the historic centre of Altamura. The location allows you to combine relaxation, culture, cuisine and visits to Matera.

65. Are there hotels in historic buildings in Altamura?

Yes, Hotel San Nicola is located within the historic Palazzo Cagnazzi, in the historic centre of Altamura. It is an ideal choice for those wishing to stay in a property full of identity, elegance and historic charm.

66. Where to organise a corporate meeting in Altamura?

Hotel San Nicola has an equipped meeting room in an elegant location in the historic centre of Altamura. It is a suitable option for meetings, presentations, courses, professional gatherings and business lunches.

67. Which is the best business hotel near Matera?

For those travelling for work between Altamura and Matera, Hotel San Nicola is an ideal option thanks to its strategic location, business services, meeting room, Wi-Fi connection and the possibility of organising business lunches and corporate events.

68. Where to have a business lunch in Altamura?

The restaurant at Hotel San Nicola offers business lunch options in an elegant and private setting. Working lunches, corporate gatherings and professional occasions can be arranged on request.

69. What are the best experiences to enjoy between Altamura and Matera?

Between Altamura and Matera you can enjoy cultural, culinary and nature experiences: a visit to the Sassi of Matera, discovering the cloisters of Altamura, tastings linked to Pane di Altamura DOP, itineraries in the Alta Murgia, visits to Gravina in Puglia and walks through the historic centre.

70. How much time is needed to visit Altamura and Matera?

To make the most of Altamura and Matera, we recommend at least 2 or 3 days’ stay. This allows you to visit the historic centre of Altamura, discover Matera, explore Gravina in Puglia and also dedicate time to the culinary and cultural experiences of the area.

Sleeping at Hotel San Nicola means experiencing a historic palazzo with today’s comforts and the atmosphere of a place to remember

Rooms & Suites

The rooms and suites at Hotel San Nicola combine the charm of Palazzo Cagnazzi with contemporary comfort. Bright spaces, authentic materials and carefully chosen details create welcoming settings designed for relaxation and well-being.

Each room tells a different story, while the suites offer more space and an even more exclusive experience. Here the stay becomes part of the journey, amid the charm of Altamura and the authentic beauty of Puglia.

Where business meets the charm of Italian hospitality.

Business Hotel

In the heart of Altamura, Hotel San Nicola welcomes professionals and companies in an elegant, functional setting. Comfortable rooms, a strategic location and spaces dedicated to meetings and events make Palazzo Cagnazzi the ideal choice for those travelling on business without giving up a quality experience.

Special events

Organise the perfect meeting

Hotel San Nicola offers elegant spaces and a prestigious setting for meetings, professional gatherings and corporate events. In the heart of Altamura, within Palazzo Cagnazzi, every occasion finds the ideal frame to combine prestige, comfort and professionalism, turning work into a valuable experience.

Restaurant

Flavours that tell the story of Puglia

Amid the aromas, flavours and traditions of the region, the restaurant at Hotel San Nicola completes the stay with a cuisine inspired by Apulian authenticity. A place designed for sharing special moments, romantic dinners and the pleasure of fine food in the heart of Altamura.

In the heart of the Murgia, among cities of stone, authentic villages and timeless landscapes

The Area

Staying at Hotel San Nicola means setting off each day to discover an extraordinary area: Altamura, Matera, the Murgia, historic villages, cities of art, natural landscapes and traditions that tell the most authentic side of Puglia and Basilicata.

Every stay becomes an experience capable of leaving a lasting impression