Reviews

8.8
Review score

Score Breakdown

Cleanliness
8.8
Comfort
8.4
Property location
9.3
Facilities
8.3
Staff
9.3
Value
8.9

Reviews

    BR1952
    au

    Review score

    10
    19 May 2018

    One of the best EVER

    The smell of cigarettes even though no one smoked in the hotel Italians smoke and it wafts in from outside if you have open windows.
    Everything was Peter cut. Staff were sensational. We had a suite and the room was magnificent. WI-FI perfect. Bed perfect. Great breakfast. Being in the old city was a real treat! And the hotel arranged the parking ZTL permit and provided very clear directions prior to arrival. Could not fault this place. For a 4 star hotel it gets 5.
    MARQ18
    gb

    Review score

    10
    30 April 2018

    Extremely well situated within the historic walled city of Altamura just outside the cathedral

    I wanted to stay longer !!
    the staff were excellent ! very happy to help especially with local festivities and parking !
    Giovanna
    it

    Review score

    6.7
    12 February 2018
    There are no comments available for this review.
    Suela
    al

    Review score

    10
    13 November 2017

    Excellent

    Speed, trust
    Nadeem
    gb

    Review score

    10
    8 November 2017
    Beautiful
    si

    Review score

    5.4
    5 November 2017
    There are no comments available for this review.
    DC and RA
    gb

    Review score

    9.2
    30 September 2017

    A comfortable and friendly base for exploring the area

    Poor breakfast, meagre selection and not replenished.
    Very friendly reception staff. Central location in the old town. Spacious room. Could park at front of hotel, leaving staff to hide the car in other narrow streets (returned next morning).
    Antonio
    it

    Review score

    10
    24 September 2017
    Cortesia, disponibilità, pulizia, decoro, location piano terra
    Vilius
    lt

    Review score

    9.2
    28 August 2017
    The hotel is really GREAT in heart of the heart of the city Altamura, the building is old and spectacular, strongly recommend to everyone who will look for a place near Altamura!!!
    Emmanuelle
    fr

    Review score

    8.8
    21 August 2017
    The smell in the bathroom
    the location, the staff, the breakfast
    Kathy
    gb

    Review score

    9.2
    5 May 2017

    Well positioned, quiet central hotel with excellent staff.

    A public seating area, or lounge would be a very welcome addition to the facilities. The bathroom was huge so there would be no problem adding a shower enclosure as opposed to a shower in the bath but perhaps this isn't feasible in terms of planning.
    The staff were brilliant! Helpful, friendly and informative about the area. Tina, Antonio, Gianni and Lorenzo (+ another helpful lady- name unknown) all a credit to the hotel . They make it!
    Chia-Lin
    tw

    Review score

    5.0
    18 April 2017
    There are no comments available for this review.
    Francesca
    it

    Review score

    9.6
    20 March 2017
    There are no comments available for this review.
    Zoltan
    ro

    Review score

    9.2
    11 February 2017
    verry basic breakfast
    helpfull and friendly staff ,in centre of the city , confortable room and good bathroom
    Christa
    za

    Review score

    9.2
    17 October 2016
    There are no comments available for this review.
    SKooij
    nl

    Review score

    7.9
    2 October 2016
    Nice big, clean room. Bathroom was clean but could have used some maintance
    Rol Mar
    it

    Review score

    7.5
    7 August 2016

    a nice charmy cityhotel which unfortunately needs a reconditioning

    carpet in the room needs to be replaced or even to put away window didn't close properly roomdoors had scraches all over the place the hotel would be so charmy, but it needs definitely a reconditioning
    the breakfast room is really amazing, very beautyful staff was very helpful solving the tricky parking issue and friendly nice standard breakfast (after asking, we got ham and cheese)
    Kevin
    gb

    Review score

    9.6
    24 September 2017
    Nothing not to like, though don't expect a gourmet breakfast.
    Great location and friendly staff. If you follow the directions the hotel send it is easy to find, but do not rely on inputting the hotel's street address into a satnav - just get to via Castello and follow the signs from there as they suggest. The staff manage the parking for you. This is a grand old palazzo style hotel in a lovey old city.
    Antonio
    us

    Review score

    10
    5 September 2017
    There are no comments available for this review.
    us

    Review score

    7.9
    3 September 2017

    We love the location and proximity to the corso and family, but the hotel needs updating.

    The rooms (carpeting, drapery, bathrooms, blankets, etc) are old and need updating. We were in the same room 7 years ago and all was exactly as it was then. Laundry service was 48 hours.
    Staff was very friendly and accommodating. Location is great. Continental breakfast was very good.
Loading reviews